Setoo Life – Terms of Use

About Setoo Life

Setoo Life is a personal safety, wellbeing, and emergency enablement platform designed to help individuals, families, elderly users, and communities:

• Trigger SOS alerts
• Notify trusted contacts
• Share location during emergencies
• Access safety-related features

Eligibility

• You must be 13 years of age or older to use Setoo Life.
• If you are between 13 and 17, you confirm that a parent or legal guardian is aware of and permits your use.
• You are responsible for ensuring that your use of the Services complies with applicable laws.

Nature of the Service (No Guarantee of Assistance)

Setoo Life:

• Does not guarantee that SOS alerts will be received, responded to, or acted upon
• Does not guarantee availability, accuracy, or timeliness of location data
• Does not guarantee response from emergency services, contacts, or third parties

Delivery of alerts and notifications may be affected by:

• Network availability
• Device settings
• Power or battery conditions
• Third-party service availability
• User configuration errors

No Emergency or Professional Services Disclaimer

Setoo Life:

• Is not an emergency response provider
• Is not a medical device
• Is not a healthcare provider
• Is not a law enforcement or public safety authority

User Responsibilities

You agree to:

• Provide accurate and current information
• Keep your device, app, and permissions properly configured
• Ensure emergency contacts are valid and informed
• Use the app responsibly and lawfully

You agree not to:

• Misuse SOS or emergency features
• Trigger false alerts intentionally
• Use the Services for illegal, abusive, or harmful activities

Third-Party Services & Contacts

The Services may involve third parties, including:

• Emergency responders
• Ambulance providers
• Caregivers
• Community administrators
• Telecom, cloud, and notification services

Setoo Life:

• Does not control third-party actions or responses
• Is not responsible for delays, failures, or omissions by third parties

Limitation of Liability

To the maximum extent permitted by law:

Indemnification

You agree to indemnify and hold harmless Setoo Life, its affiliates, and partners from any claims, damages, losses, or expenses arising from:

• Your use of the Services
• Your violation of these Terms
• False or improper use of SOS or emergency features

Data & Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect personal data.

By using Setoo Life, you consent to data practices described in the Privacy Policy.

Account Suspension & Termination

We reserve the right to:

• Suspend or terminate accounts that violate these Terms
• Restrict access to features to prevent misuse or abuse
• Remove content or data where legally required

Users may delete their account at any time via in-app settings or by contacting us.

Intellectual Property

All content, trademarks, logos, software, and materials related to Setoo Life are owned by or licensed to Setoo Life.

You may not copy, modify, distribute, or reverse engineer any part of the Services without written permission.

Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis.

Setoo Life disclaims all warranties, including:

• Availability
• Accuracy
• Reliability
• Fitness for a particular purpose

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Courts located in India shall have exclusive jurisdiction over disputes arising from these Terms.

Changes to These Terms

We may update these Terms from time to time. Updated versions will be:

• Posted within the app or on our website
• Effective upon posting

Continued use of the Services constitutes acceptance of the revised Terms.

Contact Information

For questions about these Terms or the Services, contact: